Terms and Conditions - Cancellation Policy



Once a deposit is made, it cannot be refunded if our services are cancelled less than 4 weeks before the date of the party. If you cancel more than 4 weeks in advance, we can refund your deposit of £35.

If our services are cancelled less than 4 weeks before the booked date of the party, the deposit is non refundable and non transferable to another weekend date. We can however reschedule our services to a later date as long as it is on a weekday and for no later than 6 months after the original party booking date.

If you wish to cancel a party, notice must be given in writing and you must have received an email acknowledgement back . Please note we cannot accept messages left on voice mail as notification.

If for any reason a party has to be cancelled on the day of the party, notice must be given before the entertainer has commenced travel to the party destination. If for any reason you have to cancel and don't give notice before the entertainer has commenced travel, you are required to cover the entertainer's travel costs in full.

If for any reason we have to cancel a party due to extreme weather conditions then your deposit would be fully refundable and no admin fee would apply.

In the event of extreme weather conditions, then you can cancel our services and get a full refund on the deposit but only if your entertainer is unable to get to the party. If the entertainer is able to get to the party and you still cancel then the deposit is non refundable and non transferable to another weekend date. We can however reschedule your party to a later date as long as it is on a weekday.

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